Our Returns, Refunds, and Exchanges Policy
At Plain T-Shirt India, we understand the importance of a seamless experience for our valued B2B customers. That’s why we’ve crafted a comprehensive returns, refunds, and exchanges policy to ensure your satisfaction with every purchase.
Returns:
- We accept returns within [number of days] days from the date of delivery.
- To initiate a return, please contact our dedicated customer service team to obtain a Return Authorization (RA) number.
- Returned items must be in their original condition, unworn, unwashed, and with tags attached.
- Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
Refunds:
- Once your return is received and inspected, we will process your refund within [number of days] days.
- Refunds will be issued to the original method of payment.
Exchanges:
- While we do not offer direct exchanges, you can easily return the original item for a refund and place a new order for the desired item.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately for prompt assistance. We will arrange for a replacement or refund as needed, at no additional cost to you.
Customized Items:
- Please note that customized or personalized items are not eligible for returns or refunds unless they are defective or damaged upon receipt.
Bulk Orders and Wholesale:
- For bulk orders and wholesale purchases, we understand the unique nature of your business needs. Please contact our wholesale team for personalized assistance regarding returns, refunds, and exchanges for large volume orders.
Additional Policies:
- We adhere to all relevant laws and regulations governing returns, refunds, and exchanges.
- Our policies may be subject to change without prior notice. Please refer to our website for the most up-to-date information.
We’re committed to providing exceptional service and support to our B2B customers. If you have any further questions or require assistance regarding our returns, refunds, and exchanges policy, don’t hesitate to reach out to our dedicated customer service team. Your satisfaction is our priority.